Privacy Policy for Michongo

At Michongo, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our app, Michongo, a service and job marketplace. By accessing or using our app, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services.

1. Information We Collect

1.1 Personal Information

When you register for an account or use our services, we may collect personal information that can be used to identify you, including but not limited to:

- **Name**

- **Email address**

- **Phone number**

- **Physical address**

- **Payment information**

- **Profile picture**

- **Professional qualifications and certifications**

1.2 Usage Data

We may also collect information about how the app is accessed and used. This data may include:

- **IP address**

- **Device type and model**

- **Operating system**

- **Browser type**

- **App usage data** (e.g., features accessed, time spent on the app)

- **Log files and crash reports**

1.3 Location Data

With your permission, we may collect and process information about your actual location to provide location-based services. You can enable or disable location services when you use our app at any time through your device settings.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

We use the information we collect to:

- Facilitate the creation of your account and manage your profile.

- Connect service providers with customers.

- Process transactions and send related information, such as confirmations and invoices.

- Provide customer support and respond to your inquiries.

- Personalize your experience and tailor content to your preferences.

2.2 To Communicate with You

We may use your personal information to:

- Send you updates, newsletters, and promotional materials (you can opt-out at any time).

- Notify you about changes to our app or terms of service.

- Provide you with important security alerts.

2.3 To Ensure Security and Compliance

We may use your information to:

- Monitor and analyze trends, usage, and activities in connection with our app.

- Detect, prevent, and address technical issues, security threats, and fraudulent activities.

- Comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

3.1 With Service Providers

We may share your personal information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These providers have access to your information only to perform specific tasks and are obligated to protect it.

3.2 With Other Users

When you use our app to offer or request services, certain information, such as your name, profile, and location, may be visible to other users.

3.3 Legal Requirements

We may disclose your personal information if required by law, or if we believe such action is necessary to:

- Comply with legal obligations.

- Protect and defend the rights or property of Michongo.

- Prevent or investigate possible wrongdoing in connection with the app.

- Protect the personal safety of users or the public.

4. Your Choices and Rights

4.1 Access and Update Your Information

You can access, correct, or delete your personal information by logging into your account and making the necessary changes. If you have any difficulty, please contact us at bizimarketplaceapp@gmail.com.

4.2 Opt-Out of Communications

You may opt-out of receiving promotional emails from us by following the instructions in those emails or by contacting us at bizimarketplaceapp@gmail.com. Please note that even if you opt-out of receiving promotional messages, we may still send you non-promotional communications, such as those about your account or ongoing business relations.

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

6. Children's Privacy

Our app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by updating the effective date at the top of this policy. If the changes are significant, we may also provide more prominent notice or obtain your consent as required by law.

 8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: bizimarketplacehq@gmail.com

By using Michongo, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.